Job Title: Field Technician

Reports To: Production Manager

Hours: Full Time

Primary Purpose:
As our representatives in the field this position will often be the face of GCS to our clients. GCS specializes in commercial and residential remodeling and restoration. Our projects include custom remodeling jobs as well as fire, flood, wind restoration, mold remediation and roofing. The primary purpose of this position is to assist the project managers as our main goal is to bring relief and a sense of pride to our customer’s through quality, efficiency, honesty and the knowledge in which your work is performed.

Major Responsibilities and Duties:
• It is your responsibility to be at work on time and prepared to work when scheduled. There are times when our meeting arrangements will change based on when or where our projects are located. There is no tolerance for tardiness or your failure to be at work without valid reason.
• Most work performed is labor oriented. The ability to bend, squat crawl, climb and reach to perform your work will be necessary.
• Proper understanding and safe use of handheld power tools is expected.
• Green Construction provides all the tools and equipment necessary to complete any task that is required. We require that each employee provide and maintain their own hand tools.
• The ability to read and follow a detailed scope of work
• The ability to understand and follow a basic set of blue prints
• Utilize the project management tools Slack and Buildertrend by uploading pictures and documenting projects as required.
• Willingness to perform tasks on all different kinds of projects such as; fire restoration, mold remediation, water mitigation and custom remodeling.
• Willingness to be adaptable and learn a specialized industry

Qualifications:

• Relentless work ethic and a high standard of excellence

• High level of integrity and trustworthiness, regardless of who is watching

• Humility manifested in a desire to be teachable and serve others, no matter the cost

• Strong relational ability evident in being able to build rapport with and interact with various individuals

• Highly organized and detailed individual who can facilitate a lot of details in a fast-paced work environment

• Excellent communication skills both written and verbal

• Ability to work in a team environment

• Good listener

• Positive and enthusiastic

• Excellent time management and organizational skills

• Adaptable to changing work priorities while meeting deadlines

• Basic knowledge of construction materials, methods and practices

• Ability to develop basic renovation/space plans

• Basic technology skills including Microsoft Office (Word, Excel), and Outlook (email)

• Technology–Regularly uses standard word processing, spreadsheet, and presentation software tools to enhance efficiency and accuracy of work performed. Proficient at using company-approved software applications for bookkeeping, customer information, and job notes.

Job Title: Senior Project Manager

Reports to: Production Manager

Position Summary / Purpose
Create high levels of customer satisfaction by exceeding customer expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of our restoration and remodeling services. Exceed established standards of production performance through continuous process improvement and training, and development of production staff. Our main goal is to bring peace of mind and a sense of relief to our clients through high levels of performance and genuine care for our clients.

Principle Duties and Responsibilities
• Exceed department targets for quality ratings and customer satisfaction
• Meet or exceed division targets for project profitability
• Maintain market leadership through continuous implementation of technology as it pertains to the delivery of restoration services.
• Coordinate / assist Project Coordinators with scheduling of field techs
• Responsible in scheduling jobs and oversee project efficiency
• Create work orders
• Maintain timely and accurate flow of production reporting from field operations to administration.
• Review job estimates
• Assist in interviewing, hiring, training, and discharging field technicians
• Monitor production efficiencies and labor hours
• Review job costing on completed work

Additional Duties and Responsibilities
• Attend and assist in conducting department meetings
• Communicate with customers and conduct in-home inspections as needed
• Attend trade seminars and workshops

Working Relationships and Scope
• Coordinate closely with other Project Managers on schedules, manpower, and project profitability
• Work with Estimators to review and oversee job estimates
• Work with Production Manager in hiring, training, and discharge of restoration division personnel
Performance Competencies
• Oral Communication–The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small, and large group situations. Adaptable and able to think on his / her feet.
• Written Communication–Writes clear, precise, well organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Team Building–Achieves cohesion and effective team spirit with peers and subordinates. Able to build a cohesive production staff balancing short-term and long-term needs. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied.
• Planning and Organizing–Understands the short-term priorities for the Operations Department and fits with the other departments. Coordinates plans with other managers.
• Constructive Confrontation-Has the ability to solicit process and integrate inputs and ideas from subordinates, peers, and executives. Recognizes areas of conflict or disagreement and deals with them through open and honest dialogue. Effectively provides feedback.
• Dependability–The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Technology–The individual regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed. Effectively uses communication devices and technology to collect, review, and forward field activity reporting.

Qualifications-Knowledge, Skills, and Abilities
• Education and Experience
High school diploma (or GED), plus four (4) to five (5) years of experience in cleaning / restoration industry or associate (2-year) degree in business-related field and a minimum of three (3) years of experience in the restoration industry. Team leader or supervisory responsibility experience preferred.
• Financial Reports and Budgeting
Basic understanding of financial reports: Profit & Loss, Balance Sheet, and budgeting. Ability to review completed job costing, assess performance, and identify areas for improvement.
• Technical Skills
Advanced technical skills, experience and certification in the restoration services the company provides.
• Mathematical Skills
Adequate math skills. Able to quickly and effectively translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining.
• Computer Skills
Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Word and Excel. Experience with Xactimate software is a plus.
• Certificates, Licenses, and Registrations
None required for this position.

Physical Demands
The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.

Working Conditions
• The work of this position is predominantly carried out in an office, shop or job site environment. Daily exposure to the shop where vehicles and equipment are housed and maintained is expected. Employee will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred, and mold or other organic growth exists.
• Noise level in the work environment is moderate to high

Job Title: Roofing Superintendent

Reports to: Roofing Project Coordinator Hours: Full Time

Primary Purpose:
Green Construction Services specializes in commercial and residential insurance restoration & roofing. Our projects include fire, flood, storm & mold remediation, roofing & custom remodeling projects. The primary purpose of this position is to assist the production team with our roofing projects from permitting to completion.

Position Overview
A roofing superintendent is responsible for delivering and returning material, checking job sites for cleanliness and that all work is being completed per the approved specs and per GCS expectations, and meeting with customers and trade partners as needed. They should have a working knowledge of what it looks like to instill confidence & peace of mind to all our clients and to keep this mission at the forefront of your mind.

Major Responsibilities and Duties:

• Deliver materials to jobsites, including shingles, plywood, drip edge, etc.
• Pick up and return left over materials following completion
• Utilize the project management tools Slack and Builder trend to upload pictures and document projects as required.
• Inspect job sites for progress and cleanliness
• Meet with clients to obtain NOC’s, COS’s. collect payments, and answer questions as needed
• Deliver documents to municipalities as needed to aid in obtaining permits
• Willingness to perform tasks on all different kinds of projects such as; fire restoration, mold remediation, water mitigation and custom remodeling.
• Willingness to be adaptable and learn a specialized industry
• Willingness to help with mitigation projects when needed and rotate through the on-call schedule

Qualifications:

• Relentless work ethic and a high standard of excellence

• High level of integrity and trustworthiness, regardless of who is watching

• Humility manifested in a desire to be teachable and serve others, no matter the cost

• Strong relational ability evident in being able to build rapport with and interact with various individuals

• Highly organized and detailed individual who can facilitate a lot of details in a fast-paced work environment

• Excellent communication skills both written and verbal

• Ability to work in a team environment

• Good listener

• Positive and enthusiastic

• Excellent time management and organizational skills

• Adaptable to changing work priorities while meeting deadlines

• Basic knowledge of construction materials, methods and practices

• Ability to develop basic renovation/space plans

• Basic technology skills including Microsoft Office (Word, Excel), and Outlook (email)

• Technology–Regularly uses standard word processing, spreadsheet, and presentation software tools to enhance efficiency and accuracy of work performed. Proficient at using company-approved software applications for bookkeeping, customer information, and job notes.

Title: Superintendent

Reports To: Production Manager

Hours: Full Time

Primary Purpose:

Green Construction Services specializes in commercial and residential restoration and remodeling. Our projects include fire, flood, wind restoration, mold remediation, roofing as well as custom remodeling projects As our representative in the field, this position will often be the face of Green Construction to our clients. The primary purpose of this position is to bring peace of mind and a sense of relief to our customers through quality, efficiency, honesty, and the knowledge in which your work is performed.

Overall View:

A construction superintendent is a person who plans and ensures the coordination of construction projects. He/She has the responsibility of supervising the overall construction project(s). He/She ensures that the quality of work and materials is upheld, and working along with the project manager, that the budget is followed as planned. He/She is entitled with the total supervision of all the operations on site. He/She ensures that the workers are implementing what is on the design plan. He/She monitors the workers and the progress of the project and reports to the project manager as well as directly to the homeowner. He/She is held liable of any happenings at the construction site and see to it that the project is completed on time and that the laid down standards are met.

Major Responsibilities and Duties:

• Being onsite to oversee the construction process.
• Ensuring that the budget is followed in terms of purchases and wages.
• Organizing the workers and ensuring that they are performing as required.
• General inspection of the workers and their performance and safety.
• Works with government inspectors on the standard requirements of the site and regulations.
• Follows the project construction process to ensure that it is completed on time.
• Supervises the trade partners and ensures that they are punctual and that they deliver a quality product.
• Uploads daily project updates and photos in company software on every job being supervised.
• Identifies and solves problems that may arise onsite.
• Orders materials and schedules inspections as necessary throughout the process.
• Prepares, schedules, and supervises completion of final tie down list.
• Gets a COS signed on completion of every project.

Qualifications:

• Relentless work ethic and a high standard of excellence

• High level of integrity and trustworthiness, regardless of who is watching

• Humility manifested in a desire to be teachable and serve others, no matter the cost

• Strong relational ability evident in being able to build rapport with and interact with various individuals

• Highly organized and detailed individual who can facilitate a lot of details in a fast-paced work environment

• Excellent communication skills both written and verbal

• Ability to work in a team environment

• Good listener

• Positive and enthusiastic

• Excellent time management and organizational skills

• Adaptable to changing work priorities while meeting deadlines

• Basic knowledge of construction materials, methods and practices

• Ability to develop basic renovation/space plans

• Basic technology skills including Microsoft Office (Word, Excel), and Outlook (email)

• Technology–Regularly uses standard word processing, spreadsheet, and presentation software tools to enhance efficiency and accuracy of work performed. Proficient at using company-approved software applications for bookkeeping, customer information, and job notes.

Job Description

Reports to:

Restoration Sales Manager

Primary Purpose:

GCS Restoration specializes in commercial and residential insurance restoration. GCS exists to bring peace of mind and a sense of relief to our clients. Our projects include custom remodeling jobs as well as fire, flood, storm restoration, mold remediation and roofing. The primary purpose of this role is to support sales efforts by moving clients through the insurance restoration estimating process and to generate confidence in our team. We want our production team to begin the project with an already-satisfied client.

Position Overview

The restoration estimator supports and reports to a restoration sales manager and is responsible to complete the estimating and insurance negotiating process for assigned projects. This includes obtaining pertinent bids from vendors and subcontractors, creating a detailed Xactimate estimate, negotiating with insurance carriers for scope and valuation, and keeping the client informed every step of the way.

Major Responsibilities and Duties

• Take over a project once sales has secured a signed contract from a customer and has provided all necessary measurements and/or documentation
• Maintain weekly communication with assigned clients
• Expected to keep all pertinent information in CRM updated
• Obtain bids/pricing from subcontractors and suppliers for the project, as necessary.
• Create a sketch & estimate in Xactimate format following company guidelines and policies
• Submit estimate to the client’s insurance company and provide adequate documentation for scope to justify payment
• After the insurance estimate is agreed upon and funds are secured, hand off project to sales to meet with the customer to walk through scope, pricing and project details. (Our selections coordinator will work with the client to finalize selections within the budget at a later date.)
• After the project is scoped, designed and priced, prepare a written budget and present it to sales for follow up
• Bid on all roofing projects in the roof marketplace portal
• There may be times you are asked to perform duties and/or responsibilities that fall outside your general job description. We expect every employee to be a team player and be willing to assist whenever and however needed.

Performance Competencies:

• Integrity–Ironclad. Does not cut corners. Puts the company’s interests above self. Earns trust of co-workers and customers. Intellectually honest.
• Oral Communication–The individual speaks clearly and persuasively in positive or negative situations.
• Effective in one-on-one, small, and large group situations. Adaptable and able to think on his / her feet.
• Written Communication–Writes clear, precise, well organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Planning and Organizing–Plans, organizes, and schedules his / her time in an efficient and productive manner. Focuses on key priorities.
• Discipline and Follow-up-Demonstrates a disciplined approach to sales. Strong on follow-up and follow-through. Leverages time effectively to obtain the best return on their efforts. Accustomed to working from sales plans and reports.
• Dependability–The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Technology–The individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved customer contact management (CRM), standard word processing, spreadsheet, and PowerPoint software tools to enhance efficiency and accuracy of work performed.

Skills and Requirements

• Professionalism
  Professional in appearance and demeanor. Treats people with respect. Takes the initiative to continually develop his / her professional skills. Sets high standards of performance for self. Low tolerance for mediocrity.
• Financial Reports and Documents
  Understands the concepts and content of financial reports: Profit & Loss, Balance Sheet, and Cash Flow.
• Mathematical Skills
  Possesses strong math skills. Able to translate information regarding a prospect’s business into estimated revenue potential. Comfortable comparing actual performance to established plan for selling activity and revenue generation.
• Computer Skills
  Demonstrates proficiency in the use of computers and computer software including systems (e.g. Slack, Builder Trend) and MS Office, Word, and Excel.
• Certificates, Licenses, and Registrations
  None required for this position.

About the Job

Job Type: Full-time

GCS Restoration offers a competitive base salary, paid time off and vacation, health/life insurance, as well as retirement options.

Job Description

Primary Purpose:

Green Construction Services specializes in commercial and residential insurance restoration. GCS exists to bring peace of mind and a sense of relief to our clients. Our projects include custom remodeling jobs as well as fire, flood, storm restoration and mold remediation. The primary purpose of this role is to convert sales efforts by moving clients through the sales process and to generate confidence in our team. We want our production team to begin the project with an already-satisfied client.

Position Overview

The insurance salesperson reports to a restoration sales manager and is responsible to complete the sales process and provide details to the estimator sufficient to move the job towards production. This includes obtaining pertinent information, photos, insurance claim number and company, adjuster info if known, details.

Major Responsibilities and Duties

• Receive leads and respond in a timely manner (mitigation within 15 minutes and restoration within 1 hour).
• Set appropriate expectations for the customer for our process and expected time frames, providing supplied documentation for our mitigation work flow or explaining our process and stages that they will experience.
• Hand drawn sketch or some technology enabled sketch to provide to the estimators.

• Maintain communication until handed off to an estimator.
• Expected to keep all pertinent information in CRM/Slack updated until hand off to estimator.
• Communicate back to the business development team on progress of a lead.
• Explain with some working knowledge the nature of the claim and details to the client, setting appropriate expectations of the claim.
• If the lead comes from a carrier, ensure notes and compliance tasks are complete in their respective program.
• Finalize the sales process by an introduction via email (text if email is not possible) to the estimator.
• There may be times you are asked to perform duties and/or responsibilities that fall outside your general job description. We expect every employee to be a team player and be willing to assist whenever and however needed.

Skills and Requirements

• Relentless work ethic and a high standard of excellence
• High level of integrity and trustworthiness, regardless of who is watching
• Humility manifested in a desire to be teachable and serve others, no matter the cost
• Strong relational ability evident in being able to build rapport with and interact with various individuals
• Highly organized and detailed individual who can facilitate a lot of details in a fast-paced work environment
• Excellent communication skills both written and verbal
• Ability to work in a team environment
• Good listener
• Positive and enthusiastic
• Excellent time management and organizational skills
• Adaptable to changing work priorities while meeting deadlines
• Basic knowledge of construction materials, methods and practices
• Ability to develop basic renovation/space plans
• Basic technology skills including Microsoft Office (Word, Excel), and Outlook (email)

About the Job

Job Type: Full-time

GCS Restoration offers a competitive base salary, paid time off and vacation, health/life insurance, as well as retirement options.

Job Description

Reports to:

Insurance Restoration Sales Manager

Primary Purpose:

Green Construction Services specializes in commercial and residential insurance restoration. GCS exists to bring peace of mind and a sense of relief to our clients. Our projects include custom remodeling jobs as well as fire, flood, storm restoration, mold remediation and roofing. The primary purpose of this role is to support sales efforts by moving clients through the sales process and to generate confidence in our team. We want our production team to begin the project with an already-satisfied client.

Position Overview:

The restoration estimator supports and reports to a restoration sales manager and is responsible to complete the sales process for signed projects. This includes obtaining pertinent bids from vendors and subcontractors, creating a detailed Xactimate estimate, negotiating with insurance carriers for scope and valuation, and keeping the client informed every step of the way. On occasion, the estimator may handle the initial sales call for smaller projects.

Major Responsibilities and Duties

• Take over a project once a sales manager secures a signed contract from a customer.
• Occasionally, may handle initial sales meeting to secure a signed contract from the client.
• Maintain weekly communication with the client.
• Expected to keep all pertinent information in CRM updated
• Obtain bids/pricing from subcontractors and suppliers for the project, as necessary.
• Create a written estimate in Xactimate format following company guidelines and policies
• Submit estimate to the client’s insurance company and provide adequate documentation for scope to justify payment
• After the insurance estimate is agreed upon and funds are secured, meet with the customer to walk through scope, pricing and project details. (Our selections coordinator will work with the client to finalize selections within the budget at a later date.)
• After the project is scoped, designed and priced, prepare a written budget and present it to the client in a reasonable time frame (typically within 5 -7 days).
• Finalize the sales process by introducing the client to their GCS Project Manager. Schedule an on-site meeting to walk through the project with the client and the project manager. Take this opportunity to reiterate, and if necessary to clarify, the project scope, logistics and timing.
• Responsible for the oversight and performance of junior insurance estimators
• There may be times you are asked to perform duties and/or responsibilities that fall outside your general job description. We expect every employee to be a team player and be willing to assist whenever and however needed.

Skills and Requirements

• Relentless work ethic and a high standard of excellence
• High level of integrity and trustworthiness, regardless of who is watching
• Humility manifested in a desire to be teachable and serve others, no matter the cost
• Strong relational ability evident in being able to build rapport with and interact with various individuals
• Highly organized and detailed individual who can facilitate a lot of details in a fast-paced work environment
• Excellent communication skills both written and verbal
• Ability to work in a team environment
• Good listener
• Positive and enthusiastic
• Excellent time management and organizational skills
• Adaptable to changing work priorities while meeting deadlines
• Basic knowledge of construction materials, methods and practices
• Ability to develop basic renovation/space plans
• Basic technology skills including Microsoft Office (Word, Excel), and Outlook (email)
• Technology–Regularly uses standard word processing, spreadsheet, and presentation software tools to enhance efficiency and accuracy of work performed. Proficient at using company-approved software applications for bookkeeping, customer information, and job notes.

Performance Competencies

• Relationship Development–Effectively builds professional relationships and networks. Brings value to customers and prospects and maintains appropriate level of contact.
• Integrity–Ironclad. Does not cut corners. Puts the company’s interests above self. Earns trust of co-workers and customers. Intellectually honest.
• Oral Communication–Speaks clearly and persuasively in positive or negative situations. Able to effectively calm excited employees, adjustors and/or clients, use questioning to accurately identify the type and extent of problem, and describe the steps that will be taken. Adaptable and able to think on his / her feet.
• Written Communication–Writes clear, precise, well-organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Planning and Organizing–Plans, organizes, and schedules his / her time in an efficient and productive manner. Focuses on key priorities. Effectively manages multiple tasks simultaneously. Pays attention to details.
• Discipline and Follow-up-Demonstrates a disciplined approach to sales. Strong on follow-up and follow- through. Leverages time effectively to obtain the best return on their efforts. Accustomed to working from sales plans and reports.
• Dependability–The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Technology–Regularly uses standard word processing, spreadsheet, and presentation software tools to enhance efficiency and accuracy of work performed. Proficient at using company-approved software applications for bookkeeping, customer information, and job notes.

Knowledge, Skills, and Abilities

• Education and Experience
  Associate degree in business, marketing or related field with bachelor’s degree preferred. Four (4) to six (6) years of experience in scoping and writing insurance restoration estimates and justifying scope and valuation to insurance carriers.
• Professionalism
  Professional in appearance and demeanor. Treats people with respect. Takes the initiative to continually develop his / her professional skills. Sets high standards of performance for self. Low tolerance for mediocrity.
• Financial Reports and Documents
  Understands the concepts and content of financial reports: Profit & Loss, Balance Sheet, and Cash Flow.
• Mathematical Skills
  Possesses strong math skills. Able to translate information regarding a prospect’s business into estimated revenue potential. Comfortable comparing actual performance to established plan for selling activity and revenue generation.
• Computer Skills
  Demonstrates proficiency in the use of computers and computer software including systems (e.g. Slack, Builder Trend) and MS Office, Word, and Excel.
• Certificates, Licenses, and Registrations
  Xactimate L2 Proficient

About the Job

Job Type: Full-time

GCS Restoration offers a competitive base salary, paid time off and vacation, health/life insurance, as well as retirement options.